Future of Work | 7 Most In-Demand Soft Skills By Singapore Employers

Updated: Sep 15

We gave an overview of why soft skills matter in our 5W1H guide. In this article, we dive into what are the soft skills that Singapore employers are looking for and how you can start to build them.


With rapid globalisation and an increasingly educated workforce, competition has been toughening long before the pandemic hit. Economic indicators have consistently reflected a Singapore economy faced with challenging circumstances. COVID-19 was the final nail to the coffin.


While people have always talked about the importance of soft skills, its urgency and absolute necessity can be felt today. In an uncertain post-pandemic economy, soft skills such as adaptability and creative problem-solving are likely going to make the difference in whether a business sinks or swims.


There are overlaps in recurring mentions of soft skills that Singapore employers are looking for (read this Straits Times Op-ed that provides a landscape view on skills and this CNBC article on how mid-career workers are upskilling). We have found the most comprehensive sweep to be NTUC LearningHub’s Employer Skills survey.


Conducted during Singapore’s Circuit Breaker (April 2020), the survey identifies 10 soft skills that businesses are actively seeking as their top priority.

Top 10 NTUC LearningHub Adaptive Skills
No surprise there that adaptability and resilience skills take the number 1 seat
Top 10 NTUC LearningHub Digital Skills
And of course, digital skills are in-demand with remote work the new norm

With the ‘work-from-home’ era set to stay, it’s also worth mentioning that skillsets in web design (31%) and digital marketing (44%) are amongst the top 10 digital skills identified. A not-so-subtle plug, but while you’re here, check out the courses we have Hatch to help you fin