Updated: Mar 1, 2022
We are hiring!
Over the last two years of operations, we have grown as a team from employees one to three (the co-founders ourselves) to employees four to ten. Out of the ten, nine remain with us till this day spearheading our growth in programs, marketing, and partnerships.
We would never have gotten this far had it not been for the wonderful people who came onboard. For an early-stage social impact-driven startup, the grit and resourcefulness of our first employees are magical. As we move towards the next milestone, the significant bulk of what we can continue to achieve will depend on our eleven to twenty.
We are looking to double our team in the coming year.
My goal is to find the right people to preserve our culture as a band of the most driven, energetic people here to make the impossible happen.
Instead of using traditional job descriptions with checkbox descriptions and requirements, I would like to speak directly about who we are looking for. My intention is to articulate the company’s expectations and proposition, and what success in an impact startup looks like. In doing so, I hope that eleven to twenty will bring with them new magic to our current one to ten.
So, who are we at Hatch?
We are a bold and passionate team professionally driven to make things happen. Particularly, we are drawn towards things that make our community and society better. That’s why we call ourselves a social impact startup. Because that’s who we are, and that’s what we believe in.
As a social enterprise, we envision a world where every individual has the opportunity to discover their strengths, pursue meaningful careers, and be the best versions of themselves. Frankly, the question that remains for me is why we have yet to recognise that last point as superfluous and self-explanatory.
Unfortunately, we still live in a world where many individuals are denied that freedom to explore and reach their fullest potential. We’re hoping to change that through our work in Hatch.
We sail in a vast and tumultuous sea of private education with equity and accessibility at the helm.
That makes us stick out sorely when we offer premium-quality services to every group, including those who would not be able to afford them otherwise.
How we do that is through a mix of social innovation and highly selective and strategic partnerships. The bottom and middle of the pyramid are enormous markets that have been, for the longest time, underserved by private education companies.
We would like to change that because it's exciting, impactful, and the right thing to do.
A lot of people say impact is a big empty word. I think it can also be very simple — fulfilled learners, empowered graduates, and an intentional approach to tackle systemic barriers.
How is it like working in a social enterprise like Hatch?
Being part of a startup, you'll play a significant role in the team and get to see the fruits of your labour materialise. In Hatch, that translates (directly or indirectly, depending on your role) into people being empowered with in-demand skills growing in their newfound careers in a social enterprise. In our customised programs for vulnerable groups, you will see how empowering an individual almost always comes with lifting the people and community around them.
From the interview with us, you'll get a sense of the job role and the outcomes we are looking for. There will usually be existing frameworks in place, but you will be challenged to question and improve upon them. You will be provided with the autonomy to come up with new ways to achieve the outcomes as long as they are aligned with our company’s values. Most of our projects are dynamic, with lots of potential for growth, so you can expect to fill bigger shoes as the company grows.
Our team comes together from diverse backgrounds, and that’s what makes us strong and formidable. We believe in keeping communications open, kind, and honest, and hold each other accountable for our personal development amidst the discomfort. An almost unparalleled development trajectory is part of our employee proposition. Nine out of our ten employees remain with us till this day and continue growing in their own capacities.
We work office hours, but the job is in no way office-like. You will engage in a lot of cross-functional work with opportunities to interact directly with external stakeholders. We work from two offices, one in JTC LaunchPad (one-north) at the heart of the startup ecosystem, and another in Yuhua (Chinese Garden) in a quaint learner space for our participants to discover and grow.
Hatch's Academy and Marketing team jointly doing a testimonial shoot with a graduate of our most recent Digital Marketing program. Here, you’ll truly never stop moving, and you'll never stop learning.
What do we look for when we hire?
We look for people who are mission-aligned, with the ability to get work done, and are eager to grow in a social impact-driven startup. How we evaluate them is by listening to the head, heart, and gut, from what is usually not captured on paper. Qualifications and work experience are relevant but are not exclusive proxies of capability. In shortlisting our candidates, we also look at instances of past work and evidence of a “can-do” attitude — we sometimes take a short call with candidates first to get to know them better before deciding whether to proceed with an interview.
What are the career opportunities available?
(Updated: 28 December 2021)
We are hiring for two permanent specialist positions, as well as five full-time internship positions. I have also included a short summary of each role’s expectations and suitable profiles below. Please check back here for the latest updates — positions will be removed once filled.
Permanent Opportunities
Industry Specialists (Positions Available: Digital Marketing / User Interface, User Experience (UI/UX) Design)
We are looking for digital and design professionals who are able to play the dual role of teaching and project delivery. The first part of the job will be as an instructor in your field of specialisation helping learners from all walks of life enter the industry. The second part would be to lead digital and design projects that Hatch takes on from partner organisations (as an agency). They range from small to medium-size projects that are jointly delivered by an internal team of specialists, external co-creators, and apprentices who have recently graduated from the program. This role will appeal to practitioners at heart who enjoys teaching and seeing learners grow but would like to remain relevant to the field.
Internship Opportunities
For all the following openings, we’d love to hear from you if you:
Are mission-aligned
Possess the drive to get work done
Are eager to grow and learn in an impact-driven startup in the social sector
Are from a local Institute of Higher Learning
Can commit to a full-time internship for 5 months minimum.
Marketing (Positions Available: Content Marketing / Marketing Analytics)
We are looking for driven individuals who are passionate about advancing our company’s mission through marketing. In these roles, you will be in close collaboration with each other, but also the entire marketing team. This is to maximise the reach and impact our content can have.
For Content Marketing: We are seeking someone who wishes to make a difference through their writing. As a Content Marketing Intern, you will be in charge of producing articles about all things digital, design and career-related. These are resources that help to educate and inform readers who come across them, which will be delivered on a 1 article per week basis. If this role interests you, it’s crucial for you to have strong attention to detail and an inherently inquisitive mind. You’ll also need to be relied upon to deliver under pressure and have good communication skills.
For Marketing Analytics: We are seeking someone who is proficient with advanced analytics to uncover valuable information from our platforms and existing content. As a Marketing Analytics Intern, you will be in charge of analysing business and media data across our online channels and coming up with reports to sharpen our marketing strategy and direction. In the big picture, you will be tasked with evaluating customer and performance insights to improve Hatch’s business outcomes. If this role speaks to you, it’s important for you to be able to convert insights, statistics, and information into immediate, tangible suggestions and steps for the team to act on. You also have to take strong ownership of your work and stay consistent with your tasks.
Academy (Positions Available: Program Design / Program Support)
We are looking for individuals dedicated to support learners from various backgrounds and circumstances in their growth and development. Through the work of these roles, you will be able to impact the lives of learners at a more direct level and help to nurture them.
For Program Design: We are looking for someone who is passionate about optimising curriculum effectiveness through good program design. As a Program Design Intern, you will be involved in reviewing program outcomes and refining current curriculum designs. This is to better address the needs of both learners and companies, both in and out of our industry network. You will gain exposure and information about frameworks in pedagogy, and be able to apply them to help our learners flourish. If you’re interested in this role, you will do well if you are an objective and systems thinker; in particular, if you seek to make a positive change in others’ lives.
For Program Support: We are looking for someone passionate about enabling learners’ growth and guiding them to their fullest potential. As a Program Support Intern, you will be in direct involvement with programs, supporting our participants. You will also work towards conceiving ideas to improve a program’s experience and effectiveness to expand the ways it can help our learners. If you’re keen on this role, understand that people skills are important, as you will be interacting with program participants and many of our partners as well. It’s crucial to us that you have a genuine desire to help others too.
Social Innovation Intern
Social innovation is a core component of the work we do, to better cater to the groups we serve. For that, we are looking for someone passionate about establishing quality education as accessible to all. In this role of a Social Innovation Intern, you will be working on projects to enable and provide opportunities for groups that are vulnerable socially and financially. In your work, a large bulk comprises curating programs with external stakeholders and collaborating to deliver them as intended, or better. If you’re considering this role, it will help to know that you’ll succeed in it if you possess a systems mindset, and you’re comfortable with navigating the uncomfortable, or the uncertain.
Update: The following permanent positions have been filled:
Program Manager
Program Executive
Marketing Executive
Marketing Assistant
Regardless, we may be looking to expand our team in the near future. If you like the work we do, and you’d like to join us, here’s what you can expect from each role below!
Academy (Positions Available: Program Executive / Program Manager)
The roles here are suitable for people who are passionate about helping learners grow and seeing them develop towards their fullest potential. Every position is assigned to one or more of our programs, where they contribute in three stages of design, delivery, and evaluation. We run two types of programs, namely open-market programs for adult learners, and customised programs for vulnerable groups. For open market programs, we are looking for professionals who want to specialise in curriculum development, adult learning, and career coaching (the reference certifications, which are not compulsory, are DDDLP, ACLP and SDCC). For customised impact programs, it would be preferable for the candidate to have experience or expertise working with the social sector (the sectors that we interface with are social work, youth work, therapy and counselling).
Marketing (Positions Available: Marketing Executive / Marketing Assistant)
We are looking for marketing professionals to fill roles in visual design, marketing operations, and content strategy to amplify the reach of our work. Visual Design includes planning and executing creative graphic content, repurposing them for a variety of Hatch’s online and offline platforms. Marketing operations make use of advanced analytics to uncover customer insights that help optimise user interfaces and drive advertising strategy. Content strategy includes regularly sourcing for, researching and writing effective content that drives business and impact outcomes. You will thrive in this team if you have a strong work ethic and the ability to toggle between seeing the big picture and getting the details right. The success of each position is heavily contingent on its synergy within our cross-functional team. Experience and relevant portfolio in the field of communications and/or marketing will be helpful.
Operations (Position in Hatch: Operations Assistant)
I am looking for someone to work closely with me and the team to develop all aspects of internal capability (Finance, HR, Strategy, and Compliance). The role is suitable for a strong generalist who sees connections between diverse roles and is able to set up processes that optimise operational efficiency. Background and experience in business could be helpful but is really not necessary if you are willing to learn on the job. As you progress on the job, you can expect to independently take on process optimization projects and interface directly with external stakeholders.
How do we hire?
If you are keen to work with us or would like to find out more, please send your resume or CV and portfolio (if any) to careers@hatch.sg. We are genuinely interested in meeting the needs of our employees, so please let us know if you have any questions or requests for us. A cover letter is not necessary unless you would like to provide additional information. My team will be in touch within a week on whether you are shortlisted for an interview, and you can expect to hear back from us on the hiring decision one week after the interview.
How else can I help?
The honest truth is that people who can excel in an impact-driven startup are a fortune to find, and we have always thrived on those “know someone who knows someone” moments. We are always on the lookout for people who can see business and social impact beyond its immediate tradeoffs, and have the skills to navigate that complexity. If anyone comes to mind, please share this post with them.
Or let us know if you would like to be involved in any other way.
We’ll be in touch.
“Thank you for being a part of our life-changing mission!”
From Meowmeow, our most beloved community cat.
Interested to find out more about the Hatch experience? Read here:
Employee Stories | My Search for Mission within a Good Business
Press | Social enterprise equips youths who lost hope with digital media skills